European Journal Of Business And Management - Myassignmenthelp.Com

Question: Discuss about the European Journal Of Business And Management. Answer: Introduction In the current business scenario, one of the key and important considerations for the contemporary business organizations is the human resource management. This is due to the reason that, current business scenario is much more challenging in nature compared to what it was a decade ago. Thus, effective communication among the employees and managing them effectively helps the contemporary business organizations to enhance the skill sets of the employees along with increasing the productivity and effectiveness of the organization (Purce, 2014). In accordance to this theory, various contemporary business organizations initiate the process of teamwork among the employees in order to promote the connectivity. However, there are various challenges and other factors to be considered by the business organizations in initiating the ideal teamwork. Woolworths is one of the leading retail giants operating in the Australia. They are having the majority of the market share with them and are known for their effective customer service (Woolworths, 2018). On the other hand, Woolworths is also being considered as one of the most attractive employers in the Australian region. This is due to the reason that, Woolworths promotes effective and efficient policies of teamwork in their internal organizations. However, as discussed earlier, they are also facing different issues related to the teamwork and management of their employees. In the recent times, teamwork is facing different challenges and issues and it is important for the business organizations to have the effective mitigating process to overcome the issues. This report will discuss about the concept of the teamwork in the organization along with determining the effectiveness of the teamwork for the organization. This report will also discuss about the issues being faced by the team in their workplace. Importance of the communication in the teamwork will also be discussed in this report along with providing recommendations to overcome the issues. Team formation in Woolworths Woolworths is having different departments in their operation across Australia. In accordance to that, teams are being created. Selection of teams on the basis of departmental activities helps Woolworths to generate accurate outcome. For instance, they are having teams for the marketing departments. Thus, having employees in the team for the similar objectives helps the team leader to create the consensus. The members in the team are also being selected based on the qualification and experience of them in the related fields. Thus, team members of marketing department are having the qualification and experience related to the marketing field. Team building activities of Woolworths In the current business scenario, contemporary business organizations initiate the process of teamwork in order to enhance the productivity and communication among the employees (Armstrong Jackson-Smith, 2013). Initiation of the teamwork involves various stages from selecting the right member in the right team to creating the consensus. The first step involves creation of the team (Fapohunda, 2013). This process is the selection and nomination of the right members in the right team with having right expertise and qualifications. This step is important due to the reason that, the effectiveness of the team building is the determining factor for the effectiveness of the whole team. The next step involves the creation of the mutual understanding among the team members. This is important due to the reason that, if there is no mutual understanding among the team members, then the chance of emergence of consensus will also get lowered. The next step is to having an effective leader in the team (Hoch Kozlowski, 2014). This is also a key factor in determining the success of the team due to the fact that, the leadership skill and power of the team leader will determine the effectiveness and productivity of the team members. The leader should be selected based on the qualification and the eligibility. In addition, another factor to be considered in selection of the leader is the acceptability among the members (Ziek Smulowitz, 2014). This is due to the reason that, leaders should have the influence among the team members. The last step in the working of the team is the generation of the consensus among the team members. Consensus is important due to the reason that, different team members will come up with different approaches and opinions, which should be merged in to one final solution. Thus, the effectiveness of a team will get determined by how efficiently the consensus will be created (de Wet, ODonnell Bowie, 2014). In this case also, the relationship among the team members and the influence of the team leader on the team members is a determining factor. Figure: 1 Process of teamwork Team composition Currently Woolworths is having total 1, 75, 000 employees across all their business operations. This large number of employees is not belonging from single culture; rather they are from different social and cultural backgrounds. Thus, Woolworths is having diversified workforce in the organization. Moreover, the entire workforce is having the equal representation of both the genders. They are having equal female representation in the upper management also. Employees are given training to develop multiple skills in order to deal with the organizational challenges. However, employees are being given training based on the department they are working. Team effectiveness in Woolworths As discussed earlier, the majority of the contemporary business organizations are initiating the concept of the teamwork in for their employees. However, there is a difference between the teamwork and the effectiveness of the teamwork (Drouin Bourgault, 2013). This is due to the reason that, teamwork may have negative as well as the positive implications on the business organizations. In the case of Woolworths, team effectiveness will help the organization to effectively manage the employees. This is due to the reason that, initiation of the teamwork will enhance the network and connectivity among the employees. Thus, determination of the requirement and feedback of the employees will be more effective (Hu Liden, 2015). On the other hand, Woolworths is having the benefits of having multi skilled employees in the workplace. This is due to the reason that, with the help of the effective teamwork, employees will have the opportunity to gather different and diverse idea from other team members. Thus, Woolworths is having the advantage of gaining different approaches of solutions for any certain issues. Moreover, customer service of the Woolworths is also getting enhanced with the help of the effective teamwork. This is due to the fact that, the more effective will be the teamwork; the more effective will be the determination of the requirement of the team members. Thus, team members will be more motivated and engaged if their requirement and expectation are being met. Eventually, having motivated employees in the place is helping them to provide quality customer service (Orel Kara, 2014). Employees are more motivated to engage with the customers and to meet their requirements. Thus, the level of customer satisfaction and loyalty is getting increased for Woolworths with the help of the teamwork. Team members in Woolworths have their own online portal, which is being used for the purpose of the communication. Woolworths is having their managers across all levels along with the employees in the portal. Thus, it helps their internal stakeholders in communicating with each other. It also helps the employees to directly communicate with the upper level managers. Effective communication process among the internal stakeholders helps in initiating the consensus in the team. Issues in the teamwork Difference in opinion One of the key issues in the teamwork is the difference in the opinion of the team members or the emergence of the conflict among the team members. This is due to the reason that, each team is having god number of team members from different social and cultural backgrounds. Thus, they will have different approaches in certain situation (Salas et al., 2015). However, issue gets emerged when different team members comes up with different solutions. This is due to the reason that, each member will have certain point of view and they will not be ready to accept the view of others. This cause origination of the conflict in the team. Team diversity Another key issue being faced by Woolworths in their teamwork is the diversity among the employees. Woolworths is having diversified workforce in their organization with having employees from different social and cultural backgrounds (Bond Haynes, 2014). Thus, these employees come up with different approaches and it becomes difficult for the team leader to oppose their views. This is due to the reason that, preferring ones opinion over others will create employee issue in the organization. Team building Another issue in the teamwork is the selection of the right set of members. This is due to the reason that, if the employees with right set of qualifications and approaches are not being selected in the team, then it will be difficult for the team leader to manage the team (Hayano, Hamada Sugawara, 2014). Moreover, building the consensus among the team will also get difficult for the team leader. However, on the other hand, it is also difficult to select the team members according to the expected criterion. Thus, this is one of the key issues being faced in the teamwork. Team communication Another key issue for the teamwork is the ineffective communication. Communication is one of the key elements in having ideal teamwork. Thus, lack of effective communication system in the teamwork will create gap among the employees. Moreover, diversity among the team members will also further create barrier in enhancing the communication in the team (Zhang Venkatesh, 2013). Thus, without having the effective communication process in the team, the expected result cannot get derived. Innovation Another issue being identified is the lack of creativity and innovative thinking among the team members. The basic motive of any team is to generate innovative ideas from the employees. Thus, without having the innovative thinking of the employees, the objective of the team will not be met. It is a challenge for the team leader to generate innovative thinking from the side of the team members. Communication in the teamwork of Woolworths As discussed in the above section, communication is one of the key elements in the teamwork to be considered. This is due to the reason that, initiation of the effective communication process in the teamwork is having multiple benefits for the business organizations. One of the key benefits gained from the effective communication is the cohesiveness among the team members (Karanges et al., 2015). Cohesiveness among the team members will be created if there will be mutual understanding in the team. Thus, communication in the team will help to enhance the connectivity and understanding among the team members. Team building skills also get enhanced with the help of the effective communication process. This is due to the reason that, with the help of the communication process, team leader can communicate with the team members and can effectively determine the requirement of the team members. Another key importance of the communication in the teamwork is the enhancement of the productivity and effectiveness of the team. The more effective will be the process of communication among the team members, the more effective will be the team productivity. This is mainly due to the reason that, with having the effective communication process among the team members and with the team leader, the requirement of the team members will get fulfilled. On the other hand, team leader can share his vision to his team member effectively with the help of the communication process. Thus, the entire process of teamwork will get enhanced along with the team productivity. Recommendations It is being recommended that, Woolworths should initiate the effective diversity management in their organization in order to reduce the issues related to the diversity in the workforce. Initiation of the diversity management will help the organization to promote the equal representation of the employees from different social and cultural backgrounds. Moreover, the employees should be made aware regarding the benefits and advantages to be gained by the team members in the diversified workforce. Thus, it will help the organization to cut off the issue related to the diversity. Another recommended step will be to promote training and development program for the employees. This will enable the employees to have the awareness regarding the benefits of the teamwork along with having the idea of the basic rules to be followed in the team. Thus, the emergence of conflict will get lowered with having trained employees in place (Jehanzeb Bashir, 2013). Moreover, initiation of the training and development program for the employees will help to train and equip the employees and thus the initiation of the innovative thinking will get further enhanced. It is also being recommended that, different communication channel should be initiated in the teamwork. This is due to the reason that, each team will have team members from different social backgrounds. In addition, each member is comfortable in different communication channel. Thus, it is being recommended that, implementation of the different communication channel will help to engage the team members effectively. Conclusion Thus, from the above discussion, it can be concluded that, for the contemporary business organizations such as Woolworths, initiation of the teamwork is having multiple benefits. This report has discussed about the various advantages that can be gained from an effective teamwork. Moreover, there are various issues that can get generated in the teamwork that are being identified and analyzed in this report. In accordance to that, various recommendations are being discussed in this report in order to overcome the identified issues. In addition, this report also concludes that, communication is having the prime importance in the teamwork. Different advantages that can be gained from the initiation of the effective communication process in the teamwork are being discussed in this report. Reference Armstrong, A., Jackson-Smith, D. (2013). Forms and levels of integration: Evaluation of an interdisciplinary team-building project.Journal of Research Practice,9(1), 1. Bond, M. 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